PRIVACY POLICY

 

Effective Date: 1st January 2024

 

At Cashew Leaf Resort, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Indian law, including the Information Technology Act, 2000, and its associated rules and regulations.

 

 

1. Information We Collect

When you use our website to book rooms or inquire about services, we may collect the following types of personal information:

  • Personal Information: Name, address, phone number, email address, and other contact details.
  • Booking Information: Dates of stay, room preferences, and any other relevant booking details.
  • Payment Information: Credit card details or other payment method information when you make a booking.
  • Technical Information: IP address, browser type, operating system, and other usage information to help us improve our website’s functionality.

 

2. How We Use Your Information

We use the information collected to:

  • Process your room bookings and manage your stay.
  • Send you booking confirmations, invoices, and other related communications.
  • Provide customer support and respond to your inquiries.
  • Improve our website, services, and marketing efforts.
  • Comply with applicable legal and regulatory obligations.

 

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following cases:

  • To trusted third-party service providers (such as payment processors) that help us operate our business.
  • To comply with legal obligations, such as law enforcement requests or court orders.
  • To protect the rights, property, or safety of [Your Hotel Name], its guests, or the public.

 

4. Data Security

We take appropriate measures to safeguard your personal information from unauthorized access, use, or disclosure. This includes encryption of sensitive data like payment information and secure storage of all personal data.

 

 

5. Cookies

Our website uses cookies to enhance your browsing experience and to gather information about how you use the site. Cookies are small data files stored on your device that help us improve functionality and personalize your experience. You can control or disable cookies through your browser settings, though some site features may not work as intended without them.

 

 

6. Your Rights

Under Indian law, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal information.
  • Withdraw your consent to the processing of your data, subject to legal or contractual restrictions.
  • Lodge a complaint with the appropriate data protection authority if you believe your rights have been violated.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before submitting any personal information.

 

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.  Any changes will be posted on this page, and we encourage you to review it regularly.

 

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

  • Email: info.cashewleafresort@gmail.com
  • Phone: +91 91494 68016
  • Address: House No. 131,  Bhandarwada, Paliyem, Goa – 403524

By using our website, you consent to the collection and use of your personal information in accordance with this Privacy Policy.