TERMS AND CONDITIONS
Effective Date: 1st January 2024
Welcome to the website of Cashew Leaf Resort. By accessing or using our website to book a room, you agree to comply with and be bound by the following terms and conditions. These terms are governed by Indian law, including the Information Technology Act, 2000, and related regulations.
Please read these Terms and Conditions carefully. If you do not agree with any part of these terms, you are advised not to use this website.
1. General Information
Cashew Leaf Resort is located at House No. 131, Bhandarwada, Paliyem, Goa – 403524, offering accommodation and related services. Our website allows guests to view room options, check availability, and book rooms for specific dates.
2. Bookings
- Reservation Process: All room bookings made through our website are subject to availability. Once a reservation is confirmed, you will receive a confirmation email with booking details.
- Payment: To confirm a booking, guests may be required to make a full or partial payment in advance. Payments can be made using accepted credit cards, debit cards, or other online payment methods listed on the website.
- Cancellation Policy: Cancellation requests must be made in accordance with our cancellation policy, which will be outlined during the booking process. Cancellations made outside the specified time frame may incur charges or forfeiture of any advance payment.
- Changes to Bookings: If you need to modify your booking, please contact us as soon as possible. Changes are subject to availability and any applicable charges.
3. Check-In and Check-Out
- Check-In Time: 12.30 PM
- Check-Out Time: 11 AM
- Early check-in or late check-out may be available upon request, subject to availability and additional fees.
4. Guest Responsibilities
- Valid Identification: Guests must present valid government-issued identification at the time of check-in, as required by Indian law.
- Behavior: We expect all guests to behave responsibly and respect other guests, staff, and the property. Any form of disruptive behavior may result in termination of your stay without refund.
- Damages: Guests are responsible for any damage caused to the property during their stay. Charges for damages will be billed to the guest’s payment method on file.
5. Rates and Taxes
- All room rates displayed on the website are inclusive of applicable taxes, unless stated otherwise. Rates may change without notice, but any confirmed bookings will be honored at the rate at the time of booking.
6. Liability
- Guest Property: Cashew Leaf Resort is not responsible for any loss, theft, or damage to guests’ personal belongings. We encourage guests to use the in-room safes, where provided.
- Use of Website: While we strive to ensure the accuracy of information on our website, we do not guarantee that the website will be error-free, uninterrupted, or free from technical issues. Cashew Leaf Resort will not be liable for any direct or indirect damages arising from the use of our website.
7. Force Majeure
Cashew Leaf Resort is not responsible for any failure to perform its obligations under these Terms and Conditions due to circumstances beyond its reasonable control, including natural disasters, strikes, government regulations, or other emergencies.
8. Third-Party Services
Our website may contain links to third-party services or websites. We do not endorse or assume responsibility for the content or practices of these third-party sites. Users should review the terms and conditions of these third-party sites before engaging with them.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Goa.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website will indicate your acceptance of the revised terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Email: info.cashewleafresort@gmail.com
- Phone: +91 92092 87665
- Address: Cashew Leaf Resort, House No. 131, Bhandarwada, Paliyem, Goa – 403524
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.